Free Wi-Fi
Free Wi-Fi
Please check the Floor Map (Japanese) for installation points.
How to connect
For more information about how to connect, please refer to the Softbank web site.
ATM/Cash dispenser
1st basement floor/North 10:00am - 10:00pm
1st floor/East 10:00am - 9:00pm
2nd floor/North 10:00am - 9:00pm
3rd floor/South 10:00am - 9:00pm
4th floor/South 10:00am - 11:30pm
4th floor/inside Nomura Securities
weekdays 8:00am - 9:00pm
weekends and holidays 9:00am - 6:00pm
* Please note that ATMs may be unavailable during the year-end and New Year’s holidays and during Golden Week.
Using your ATM cards, you can withdraw Japanese yen from Seven Bank ATMs.
[ International Cards ]
*Some cards with these marks may not be accepted.
Currency Exchange
The currency exchange machine has been operated next to the eacalator on the 3rd floor, and the 1st floor of Ito-Yokado. Exchange from foreign money to only Japanese yen is available.USD、EUR、CNY、KRW、HKD、TWD、GBP、AUD、MYR、THB、SGD、IDR
Coin lockers
Coin lockers
1st floor/North
10:00am - 9:00pm
Refrigerated lockers
Ito Yokado B1F, on the Food Court side
10:00am - 10:00pm
¥100 per use
Payment method
Card is welcome！
Credit card
Code Payment
Electonic money
- Not applicable stores
-
- TOKYU HANDS
- docomo shop
- Hoken terrace
- Ymobile
- UNIQLO
- Disney store
- VANS
- GU
- ABC-MART GRAND STAGE
- MUSEE PLATINUM
- UNITED ARROWS green label relaxing
- JTB
- ＃C-pla
- suumocounter
- World Wedding
- Tanaka Ganka
- PC school AVIVA,Shikaku school Daiei
- MYTHEL
- Benesse BE studio
- GiGO
- Biccamera
- Nomura shoken
- Bestlife
- Abeno Qs-mall chance centre
Other Services
Smoking booths
Smoking booths are located near the North restrooms on every floor, at the 3rd floor food court restroom, and at the 4th floor South restrooms.
AED
AED devices are located throughout the mall.
Cigarette vending machine
B1F, inside Ito Yokado
Powder rooms
Powder rooms are located in all restrooms in the mall.
Public telephone
1F, inside Ito Yokado
ID photo machine
4F
10:00am - 11:00pm
Starting at ¥700
Parking lot pre-payment machine
4F/6F parking lot
Mobile Battery (portable battery rental service)
2F Urban Avenue side, next to the escalator
Times point exchange machine
Times Tower (point exchange machine)
Near the 4F east side toilets
Near the 4F west side entrance/exit
Near B1F Information
For Customers with Children
Diaper changing
All restrooms in the mall are equipped with baby seats and changing tables.
Stroller rental
Strollers are available for rent at the B1F information counter. Please present your point card.
Breastfeeding rooms
Breastfeeding (lactation) rooms are located at the 1st floor South toilets and 3rd floor Central toilets.
Kids play area
2F “Q's Land Baby”,
3F Kids play area “Q’s Land” and “Q’s Park“
Babies rest area
Ito Yokado 2F
For Customers with Disabilities
Parking for registered persons with disabilities
Located in the 4th floor parking.
* For details, please inquire at the B1F information counter.
Parking lot for customers with disabilities
Parking is available on the 4th, 5th, and 6th floors.
Wheelchair rental
Wheelchairs are available for rent at the B1F information counter.
Priority toilets
All restrooms in the mall are equipped with priority toilets that are accessible to those in wheelchairs or with ostomy pouches.
Ostomate compatible washing equipment
Installed in all multipurpose toilets throughout the facility
For Customers with Pets
At Abeno Q’s MALL, You can enjoy your shopping with your pets .
Please observe the following rules so that all customers can spend their time comfortably. Some facilities and stores may not be available. Please note that.
* Assistance dogs (guide dogs, service dogs, hearing dogs, etc.) are allowed in the entire building.
Please be sure to bring it in a carry bag inside the building.
* Assistance dogs (guide dogs, service dogs, hearing dogs, etc.) are excluded.
The facility is not responsible for any troubles between customers regarding pets.
It is the owner's responsibility to deal with excrement disposal, equipment damage and injury caused by your pets.
Please do not leave your pet alone and be sure to be accompanied by the owner.
Please refrain from entering customer facilities such as nursing rooms and smoking areas.
In the shop & restaurant store, please follow the rules of each store.
Mall Hour
| Q's MALL | 10:00am - 9:00pm | 3F/Q's kitchen Food Court |
10:00am - 10:00pm |
|---|---|---|---|
| 4F/Q's dining Restaurant |
11:00am - 11:00pm | Ito-Yokado Supermarket |
B1 Foods 10:00am - 10:00pm 1･2F 10:00am - 10:00pm |
*Some stores open/close earlier/later.
Information
Location
Circle Plaza, in front of the B1 escalators.
Hours
10:00am - 9:00pm
Services
- Mall and store information
- Wheelchair and stroller rental
- Lost children and customer paging
- Lost & found
- Parking information counter (handicapped parking)
- Delivery service counter(10:00am- 5:30pm)
