Please check the Floor Map (Japanese) for installation points.
For more information about how to connect, please refer to the Softbank web site.
1st basement floor/North 10:00am - 10:00pm
1st floor/East 10:00am - 9:00pm
2nd floor/North 10:00am - 9:00pm
3rd floor/South 10:00am - 9:00pm
4th floor/South 10:00am - 11:30pm
4th floor/inside Nomura Securities
weekdays 8:00am - 9:00pm
weekends and holidays 9:00am - 6:00pm
* Please note that ATMs may be unavailable during the year-end and New Year’s holidays and during Golden Week.
Using your ATM cards, you can withdraw Japanese yen from Seven Bank ATMs.
[ International Cards ]
*Some cards with these marks may not be accepted.
The currency exchange machine has been operated next to the eacalator on the 3rd floor, and the 1st floor of Ito-Yokado. Exchange from foreign money to only Japanese yen is available.USD、EUR、CNY、KRW、HKD、TWD、GBP、AUD、MYR、THB、SGD、IDR
10:00am - 9:00pm
Ito Yokado B1F, on the Food Court side
10:00am - 10:00pm
¥100 per use
Card is welcome！
Smoking booths are located near the North restrooms on every floor, at the 3rd floor food court restroom, and at the 4th floor South restrooms.
AED devices are located throughout the mall.
B1F, inside Ito Yokado
Powder rooms are located in all restrooms in the mall.
1F, inside Ito Yokado
10:00am - 11:00pm
Starting at ¥700
4F/6F parking lot
2F Urban Avenue side, next to the escalator
Times Tower (point exchange machine)
Near the 4F east side toilets
Near the 4F west side entrance/exit
Near B1F Information
All restrooms in the mall are equipped with baby seats and changing tables.
Strollers are available for rent at the B1F information counter. Please present your point card.
Breastfeeding (lactation) rooms are located at the 1st floor South toilets and 3rd floor Central toilets.
2F “Q's Land Baby”,
3F Kids play area “Q’s Land” and “Q’s Park“
Ito Yokado 2F
Located in the 4th floor parking.
* For details, please inquire at the B1F information counter.
Parking is available on the 4th, 5th, and 6th floors.
Wheelchairs are available for rent at the B1F information counter.
All restrooms in the mall are equipped with priority toilets that are accessible to those in wheelchairs or with ostomy pouches.
Installed in all multipurpose toilets throughout the facility
At Abeno Q’s MALL, You can enjoy your shopping with your pets .
Please observe the following rules so that all customers can spend their time comfortably. Some facilities and stores may not be available. Please note that.
* Assistance dogs (guide dogs, service dogs, hearing dogs, etc.) are allowed in the entire building.
Please be sure to bring it in a carry bag inside the building.
* Assistance dogs (guide dogs, service dogs, hearing dogs, etc.) are excluded.
The facility is not responsible for any troubles between customers regarding pets.
It is the owner's responsibility to deal with excrement disposal, equipment damage and injury caused by your pets.
Please do not leave your pet alone and be sure to be accompanied by the owner.
Please refrain from entering customer facilities such as nursing rooms and smoking areas.
In the shop & restaurant store, please follow the rules of each store.
|Q's MALL||10:00am - 9:00pm||3F/Q's kitchen
|10:00am - 10:00pm|
|11:00am - 11:00pm||Ito-Yokado
|B1 Foods 10:00am - 10:00pm
1･2F 10:00am - 10:00pm
*Some stores open/close earlier/later.
Circle Plaza, in front of the B1 escalators.
10:00am - 9:00pm