Mall Hours

Q's MALL 10:00am - 9:00pm 1F/Q's kitchen
Food Court
10:00am - 9:00pm
4F/Q's dining
Department store
10:00am - 8:00pm
10:00am - 9:00pm MOVIX
Movie Theater
9:00am - 1:00am

*Some stores open/close earlier/later.



Next to central south escalator on the 2nd floor.


10:00am - 9:00pm


  • Mall information
  • Car Park Information
  • Wheelchair and stroller rental
  • Lost children paging
  • Lost & found
  • Delivery service counter
    (weekdays:10:00am-5:00pm,Sat,Sun,and holidays:10:00am-4:00pm)

Free Wi-Fi

Hot spot location

Wi-Fi is available within the building's main areas with any Wi-Fi enabled devices.

How to connect

For more information about how to connect, please refer to the Softbank web site.

Credit Cards

We accept the following credit cards.

  • VISA
  • Master Card
  • JCB
  • Diners Club

*Exclude some stores

ATM/Cash dispenser

  • West mall on the 1st floor
  • Kyoto Bank    10:00am - 9:00pm
  • Seven Bank   10:00am - 9:00pm
  • Postal Bank   10:00am - 9:00pm
  • North mall on the 2nd floor
  • Mizuho Bank    10:00am - 9:00pm
  • Sumitomo Mitsui Bank   10:00am - 9:00pm
  • BanshuShinkin Bank   10:00am - 9:00pm

Using your ATM cards, you can withdraw Japanese yen from Seven Bank ATMs.

[ International Cards ]

*Some cards with these marks may not be accepted.

For customers with children

Diaper changing

Changing table is available in the restrooms on each floor.

Breastfeeding rooms

  • Next to the restroom on the north-west side on the 3rd floor.
  • Next to the restroom on the north side on the 3rd floor.
  • Next to the restroom on the north-east side on the 4th floor.


Strollers are available for rent at the 2F information counter. Please present your point card.

For customers with disabilities

Car Park Information

Handicapped car park
B1F, 4F car park : Near the North Elevator.
5F, 6F and 7F car park: Near the North Elevator, in front of escalator.

Restroom equipped for various needs

Available on every floor.
Accessible for handicapped, maternity and elderly guests.

Ostomate friendly restroom

Available in the north-east side restroom on the 2nd floor and restroom in AL.PLAZA restroom on the 1st floor.

Wheelchair rental

Available at the information counter on the 2nd floor.

Other Services

Coin lockers

  • Next to central south escalator on the 1st floor.
  • Next to west escalator on the 1st floor.(refrigerated lockers)


  • Near the aisle to the restroom beside on the Q's kitchen on the 1st floor.
  • Next to information counter on the 2nd floor.
  • Next to the access way to the car park on the 4th floor.
  • In the east escalator hall on the 6th floor.
  • Next to east escalator on B1.

Public phone

  • At the east entrance to Ryokuyu Hiroba on the 2nd floor.

Smoking booth

  • Available on 1st,2nd,and 4th floors.

Cigarette vending machine

  • In front of west elevator on the 1st floor (in AL.PLAZA).